❓ Frequently Asked Questions

Placing an order is easy:

1. Browse our collection and add items to your cart
2. Click the cart icon and review your items
3. Click "Checkout" and enter your shipping information
4. Choose your payment method and complete the purchase
5. You'll receive an order confirmation email immediately

We accept the following payment methods:

• 💳 Visa, Mastercard, American Express, Discover
• 💰 PayPal
• 🍎 Apple Pay
• 🤖 Google Pay
• 🏪 Shop Pay

All payments are processed securely through our encrypted payment gateway.

Yes, but please act quickly! Orders can be cancelled or modified within 2 hours of placement.

To cancel or modify:

1. Contact us immediately via email or phone
2. Provide your order number
3. Specify the changes you'd like to make

Once an order enters processing, we cannot guarantee changes.

Delivery times depend on your chosen shipping method:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight: Next business day (order by 2 PM)
• International: 7-21 business days

Processing time: 1-2 business days before shipment.

Yes! We ship to over 100 countries worldwide. International shipping rates vary by destination and weight.

Important: International customers are responsible for any customs fees, duties, or taxes.

Absolutely! We only sell 100% authentic diecast models from authorized manufacturers.

• Hot Wheels
• Matchbox
• Maisto
• Auto World
• Greenlight Collectibles

No, you can checkout as a guest. However, creating an account offers benefits:

• ✅ Faster checkout
• ✅ Order tracking
• ✅ Wishlist functionality
• ✅ Exclusive member discounts